Job Title: Assistant Food & Beverage Manager
Department: Food & Beverage
Reports To: Food & Beverage Manager
Location: Swain Resort – Swain, NY
Status: Seasonal / Part-Time / Full-Time
Pay Rate Range: $18.00-$21.00
Position Summary
The Assistant Food & Beverage Manager at Swain Resort supports the daily operations of the Food & Beverage department, helping ensure efficient service and a positive guest experience in a fast-paced mountain environment. This position assists with supervising staff, coordinating kitchen and service operations, maintaining food safety and cleanliness standards, and supporting the Food & Beverage Manager with the overall operation of the department.
Essential Duties & Responsibilities
- Assist with day-to-day operations of all Food & Beverage outlets, including kitchens, dining areas, and bars.
- Help supervise, train, and schedule Food & Beverage staff to maintain appropriate coverage and service standards.
- Provide leadership and direction to staff during shifts and assist with resolving operational issues as they arise.
- Work with Food & Beverage management and the Executive Chef to coordinate menus, specials, and event offerings.
- Ensure food handling, storage, sanitation, and safety procedures are consistently followed.
- Assist with monitoring inventory, ordering supplies, controlling waste, and managing department costs.
- Maintain cleanliness, organization, and safety standards throughout all Food & Beverage areas.
- Assist with the setup, coordination, and execution of banquets, events, and special functions.
- Address guest questions and concerns promptly and professionally.
- Help maintain consistent service standards and a positive guest experience.
- Communicate effectively with Food & Beverage staff, management, and other resort departments.
- Step into additional supervisory or operational responsibilities when needed.
- Perform other duties as assigned by the Food & Beverage Manager or General Manager.
Qualifications
- Previous supervisory or management experience in a food and beverage environment preferred.
- Strong leadership, teamwork, communication, and customer service skills.
- Ability to lead staff and make decisions in a fast-paced environment.
- Ability to remain organized and maintain attention to detail while managing multiple priorities.
- Reliable, punctual, and professional.
- Must be able to work flexible hours, including weekends, evenings, and holidays.
- Knowledge of food safety, inventory management, cost control, and employee scheduling preferred.
- Applicants must be 18 years of age.
- Physical ability to stand for extended periods and lift up to 50 lbs.